Quote Originally Posted by LoneWolf View Post
Therm - If you email them requesting they call you back, they usually are pretty responsive. Let them know you have an installation issue with their product and I'm sure they will make every effort to contact you. In the mean time I would say put up some pictures of what you are looking at because as you know there are a lot of experienced guys willing to help around here. I've been frustrated with things before and sometimes it just takes the right person to make one simeple suggestion!
Will do when I have the time--which is not right now since this process falls into the category of "multi-hour/day" install.