Well if Savage hasn't received it that's not your problem, it's with UPS or whomever you shipped it through. I'm in Ohio and generally when I ship review guns back via UPS they're received two days after being picked up (i.e. picked up on Monday, arrives at Savage on Wednesday). If you're west of the Mississippi you can probably figure on adding 2-3 days to that, and I know usually when I order something out of California it generally takes 5-6 working days to get here.
As for Savage's turn around time it's usually pretty good compared to most others in the industry, but it really depends on what the problem is and how many others may be in line ahead of you.
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