Yep! I just had another scope replaced by them. And to top it off they seem to be getting cheaper on the actual glass. I don't think I will be buying any more of their scopes. I had a 1-4 shotgun scope replaced. The replacement was a lot lighter than the one I sent in. Took it to the range and it lasted 25rds. It went completely blurry and you can't adjust anything. They then replaced it with a higher priced one. It is holding so far at one range trip, but the glass seems real cheap. It has a huge halo all around the edges. I might just send this back.
But I tried to email as that was how you get a return label. Never heard anything for 2 weeks. Then called and was on hold for 1.5hrs and was hung up on when they answered. Called back the next day, same thing! So the 3rd day I left my info and 6 hours later they called. But then they could not find my email I sent. So I gave him the case # and he all of a sudden found it. Then says a replacement is on its way already. Two weeks later I get a email saying they are going to replace the scope. And a tracking # will be sent. Still waiting on it. But the scope showed up the following day
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