Quote Originally Posted by Julesk View Post
I still don't understand why a company would take orders and even worse take payments for something in the works but didn't exist.
Spot on Jules. I’ll give them the benefit of doubt that they had good intentions and thought they were good to go. However at this point in time, my opinion is they should refund the money, keeping the orders pending in the order they were received, and when the individual frame is physically produced and ready to ship, give the customer the opportunity to buy it or not at the original price.