Hey Georgia - I agree that you should contact CS - maybe call them if you have a #. I'm in Canada and these are prob made in Lakefield ON. I've dealt with both CS in US & CAN with success, but not in the last 2 years. I'm in the process of buying a B22 and have researched a lot on-line. I found this vid from an 'out-of-warranty' owner who 'created a solution, but it would prob void your warranty. Here's a link - http s://www.youtube.com/watch?v=WNgnCR-qT8Y
I also read somewhere that another solution was to build that point with JB weld.
I'd work on the CS first tho.
Ed