"Three replies and not one shred of information. Possibly a new record"???
First off, you havn't been around that much so you'll learn in time. You got jerked around by someone that didn't know enough to help you out.
A "single shot" is a single shot, period!! That should have been enough to get you what you needed. But, it wasn't.
I'll leave it at that. PM headed your way, Mike.