Quote Originally Posted by Mb1500 View Post
Seems like every experience is different, whoever picks up on the other end of the phone. I called once before and had an experience extremely similar to yours, same result (didn't order anything). However, I called again a couple of months ago and had a great experience. She asked for my part number, then asked what I wanted. Pleasant to talk to, knew exactly what I was talking about, etc.
So very true, and probably not the norm. As I said, I probably just had some bad luck that day because all my experiences with firearms companies has been nothing but super positive.