Originally Posted by
Keith_A
Hi Samurai,
I understand your frustration in dealing with Savage Customer Service. Unfortunately in most company's, folks working in Customer Service are "low on the Totem Pole" and have little authority. I encourage you to take a little time and write a sincere letter with your concerns (and being a long-time Savage owner) and mail your letter to:
Al Kasper - President/COO
Savage Arms
100 Springdale Road
Westfield, MA 01085
You might also send a copy of your letter to:
Brian Herrick - VP Marketing & Sales
Savage Arms
100 Springdale Road
Westfield, MA 01085
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