Quote Originally Posted by Keith_A View Post
Hi Samurai,
I understand your frustration in dealing with Savage Customer Service. Unfortunately in most company's, folks working in Customer Service are "low on the Totem Pole" and have little authority. I encourage you to take a little time and write a sincere letter with your concerns (and being a long-time Savage owner) and mail your letter to:

Al Kasper - President/COO
Savage Arms
100 Springdale Road
Westfield, MA 01085

You might also send a copy of your letter to:

Brian Herrick - VP Marketing & Sales
Savage Arms
100 Springdale Road
Westfield, MA 01085
Great idea !

I would go for it

And send them certified so you know that arrive 😉

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