problems with model 10

[okslammer]

i have a model 10 in 243 the problem is sometimes after it has been loaded i cant get the bolt to open, the handle wil lift but it wont cycle open, if i fire it then it will, i wasnt to concerned with mine cause i couldnt make it repeat and it has only done it a couple of times but a buddy has a new 10 predator and it done it to him the other day was just wondering if anyone else has had this problem and if there was a fix, oh by the way i called savage a while back and the had no answer and treated me like i was an idiot thanks Robert