My bolt was hard to move back after unlocking and customer service was no help.
I ended up wiping all of the oil from the bolt assembly and took apart the head. Wiped the oil out of the locking balls and retainer and applied a film of Lubriplate grease to the inside of the head and locking balls.
Also applied a thin coating of Lubriplate to the sliding portion of the bolt and recesses.
Now its slicker than cat poop on a linoeum floor!
Thge rifle is a Hunter version in 6.5 CM propriety to Bass Pro/Cabellas with a camo stock and Green Ceracote, 22 " Threaded barrel