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Thread: gunshack SAVAGE BOLT HEAD KIT won't work

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  1. #1
    Basic Member
    Join Date
    Nov 2020
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    17
    9/64" Inch 440 Stainless Steel Ball Bearings G25-10 Bearings


  2. #2
    Advertiser
    Join Date
    Feb 2010
    Location
    San Antonio, TX
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    121
    Charlie and savageshooters.com friends,

    I am very sorry that we missed responding to your emails. We are a very small online operation and during these times run a very busy retail brick and mortar gun store. We have had very limited staff, especially recently when my wife and I were out due to a family emergency. We have been receiving hundreds of emails daily and our staff has been working as hard possible to respond while still tending to the customers in our store. I would ask that anyone that doesn't get a response via email, to please give a phone call.

    We buy all of our Savage parts directly from Savage, so I'm not sure why the detent ball was not the right size. We have taken of a measurement sample of the detent balls in our inventory and and found that all tested were .125. We are always happy to replace or refund any issues with what we sell.

    Charlie, again I am sorry and we are more than happy to make it right.

    Regards,

    Lance Skok
    Gun Shack
    www.gunshack.com

  3. #3
    Basic Member Robinhood's Avatar
    Join Date
    Apr 2014
    Location
    South Texas
    Age
    66
    Posts
    7,816
    Lance, Thanks for responding. I sent you the link so I appreciate the response.

    The correct ball size for the factory detent is .125 The upgraded extractor kits have been known to be 9/64 or .140. Somehow one of your customers(Chariephoo) Recieved one that he measured .155.
    The Dunning-Kruger effect is alive and well.

  4. #4
    Basic Member
    Join Date
    Nov 2020
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    17
    Thank you, guys. and thank Lance for your offer in your email. as I said it's OK in the difficult time we all experienced. Hope your business getting better.

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