I'll keep looking. I USE to have an Email addy that went "directly" to Larry Potter.
Sent a ? to him and he got back to me in short order.
I believe he would REALLY like to see what you've been dealing with.
They treat you good and you tell a friend.
They treat you bad and EVERYBODY finds out!!
Maybe it's gone too far but, I think I would cancel the order thru my CC and do business with someone else.
And be damn sure Midway U.S.A. (especially Mr. Potter) knew exactly why and how you were treated the way you were.
There's LOTS of businesses out there that would LOVE to have your business and would bust their hump treating you right.
After all, it IS your $$$ you're spending? You don't owe them JACK. It's the other way around.
And if it was me signing their checks, SOMEBODY would have a real hard time sitting down.