Well if they refuse to help, then they are not a company I need/want to do business with then. What is to say something like this will not happen again.
That's one of the things. I do not have a need for any new barrel at the moment, and do not see a need anytime in the near future for one either. So I will be losing $100 unless I buy a barrel I do not need. I am not going to spend $300-$400 to save $100. Some people $100 might not be much, but to other people, like me, it is. How long do you think the "coupon" will be good for? What happens if it is 5 years or 10 years until I need another barrel? Think it will still be good? However unlikely, what happens if they go out of business before I get a chance to use the coupon? It could happen.
Another thing that irks me a little about it, is they state on their site that all of their blanks are checked with a bore scope. So I either call BS on that statement, or the guy using it was blind. I could see the slight roughness with my naked eye looking down the bore, and feel it pushing a patch down the bore, that's why I broke out my bore cam. It should have never made it past their CS inspection.
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