Yes, they are in business, going strong. Top workmanship and Fred, a member here (Sharpshooter), is THE Savage guru.
Communicating can be an issue. Your complaint is nothing new. Seems to be their mode of operation for many years, so don't worry that it is a sign of them going under oranything like that. They are very credible and honest, etc. Fred and his wife Lisa operate the whole show with the help of maybe one other part timer. His bolt fluting is top notch. Most of his work of this type is done in batches, it may be that he is not ready to accept the job at this point. My suggestion at this point, if you know exactly what you want (and are not just exploring your options and investigating, etc. ) make a simple, direct request for the item and ask that they call you to make pmt by CC. According to many others here, that seems to get the best results. I am not trying to be smart-alecky with you at all, but if that is not acceptable to you, or you are in a hurry, I'd recommend you search other sources. It's just the way it is with them. Great people. Tough to "shop".
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