[QUOTE=mattri;289839]First- I didn't start this thread as another "SSS good v bad". There has been plenty of that on this board and in all honesty I've had some experiences in the past that weren't stellar. The original question was whether I was using the right channels to get a hold of them, which was borne out by the subsequent conversations/e-mails that I mentioned.

I know you didn't. My remarks were not pointed at you. It just seems like every time they are mentioned someone has to pipe up with a smart remark about them. Lisa and Fred do our sport and our choice of Savage rifles a great service and they do it very well "most" of the time. They have done excellant work for me and hundreds of others and I am just tired of hearing the negative stuff about them.

BTW I am glad to hear that you are happy with their work......I always am.