McGowen barrels

Tokimini · 03-14-2014, 11:17 AM

I sure hope it shoots.

**Rich** · 03-14-2014, 09:05 PM

Didn't ya read my post from two days ago ?? "My New McGowen 1 in 9 .223 Savage pre fit"
My requirements are 1/2 minute of angle as I am still at heart...a prone shooter. And it apears my new McGowen will do that with ease. I'd buy another

**Apache** · 03-14-2014, 09:09 PM

Have you contacted them? I'm sure they would try to make it right for you.

Tokimini · 03-18-2014, 02:55 PM

I did contact them and they offered to polish the barrel and pay the shipping both ways, but with all the problems with the original shipping I decided to do it myself. A couple of hours with automotive polishing compound and it's starting to look pretty good. A couple of more and it will look like a quality barrel.

**Dennis** · 03-18-2014, 09:04 PM

Originally Posted by Tokimini

I did contact them and they offered to polish the barrel and pay the shipping both ways, but with all the problems with the original shipping I decided to do it myself. A couple of hours with automotive polishing compound and it's starting to look pretty good. A couple of more and it will look like a quality barrel.

FYI, I personally contacted Tokimini and offered to help him anyway I could. I don't know what else I can do at this point. The barrels should be a tac driver. The biggest issue is the barrel was shipped to his billing address instead of his shipping address. We try to make every situation right if there is an issue.

Thanks, Dennis

**foxx** · 03-18-2014, 11:49 PM

Originally Posted by Dennis

FYI, I personally contacted Tokimini and offered to help him anyway I could. I don't know what else I can do at this point. The barrels should be a tac driver. The biggest issue is the barrel was shipped to his billing address instead of his shipping address. We try to make every situation right if there is an issue.

Thanks, Dennis

I am glad Dennis posted his explanation, but I never doubted there was a reasonable explanation and a more than fair effort to make the customer happy.

IMHO, saying something was sent to the wrong address is not a fair representation of the facts if, in fact, it was actually sent to the billing address rather than shipping address. Saying "it was sent to the wrong address" makes me think it went to the neighbor's or a complete stranger, pretty irresponsible. On the other hand, saying "it was sent to my billing address rather than my shipping address" sounds like an easy, perfectly understandable mistake. The kind that busy, highly productive people make everyday. I'm a financial planner, and in my line of work, Dennis, I can't afford unreasonable customers.

Tokimini · 03-19-2014, 09:12 AM

Originally Posted by foxx

I am glad Dennis posted his explanation, but I never doubted there was a reasonable explanation and a more than fair effort to make the customer happy.

IMHO, saying something was sent to the wrong address is not a fair representation of the facts if, in fact, it was actually sent to the billing address rather than shipping address. Saying "it was sent to the wrong address" makes me think it went to the neighbor's or a complete stranger, pretty irresponsible. On the other hand, saying "it was sent to my billing address rather than my shipping address" sounds like an easy, perfectly understandable mistake. The kind that busy, highly productive people make everyday. I'm a financial planner, and in my line of work, Dennis, I can't afford unreasonable customers.

There was a specific reason I wanted it sent to a separate shipping address. I don't think it was unreasonable to expect it to be shipped there. It was not sent to the address I specified, so it went to the wrong address. You seem to be implying that since it was sent to the billing address they got it kind of right. I highly doubt any of your customers would be pleased if you got their finances kind of right.

the Ranger · 03-19-2014, 10:20 AM

Originally Posted by Tokimini

There was a specific reason I wanted it sent to a separate shipping address. I don't think it was unreasonable to expect it to be shipped there. It was not sent to the address I specified, so it went to the wrong address. You seem to be implying that since it was sent to the billing address they got it kind of right. I highly doubt any of your customers would be pleased if you got their finances kind of right.

by leaving out certain details you effectively embellished the story to make it sound MUCH worse than it really was. your situation amounts to a minor annoyance, I have had a package go to a complete stranger's house thanks to UPS, and I can tell you that tracking it down was a major pain.

Ovrmydeadbdy · 03-18-2014, 10:35 PM

I know this s my first post here, but I have been waiting for my Mcgowen barrel for near 8 weeks now.

**Dennis** · 03-19-2014, 02:25 AM

Originally Posted by Ovrmydeadbdy

I know this s my first post here, but I have been waiting for my Mcgowen barrel for near 8 weeks now.

I sent you a PM, I will be waiting to hear from you.

Dennis

**RyanG** · 03-19-2014, 09:22 AM

Im sorry but I dont see any issue here. McGowen had CONTACTED you to make it right, I dont think that there is better customer service than that. You chose not to take them up on it.... stop complaining.

**foxx** · 03-19-2014, 10:08 AM

Of course they would be unhappy about something like that. But I would be more unhappy with them for publicly complaining about a simple mistake that was corrected without harm especially if the story was told in a malicious way. Not necessary. Those kind of customers I cannot afford to work with and stake my reputation with.

**mudpig** · 03-19-2014, 01:57 PM

I've had great luck with the McGowen barrel for my 270 Gibbs. I sent them a custom reamer and told them what I wanted. I couldn't be more pleased with the fit and finish or the tack driving ability of the barrel. Customer service was amazing as well!! Thanks to all those at McGowen! ....side comment...sounds like the Mrs. found out about your secret project. It's better to get the Mrs. on board from the start on gun projects cause they always cost more than we intend them to.

Ovrmydeadbdy · 04-03-2014, 12:08 PM

My Mcgowen barrel arrived yesterday! The sad thing is its now at the gun smith and they said possibly 2 week turnaround because of all the business they have receiving! This sucks! There was no marking on the barrel saying it was from Mcgowen though.....does anyone know why they don't mark their barrels?

the Ranger · 04-03-2014, 03:56 PM

Originally Posted by Ovrmydeadbdy

There was no marking on the barrel saying it was from Mcgowen though.....does anyone know why they don't mark their barrels?

where would you have them mark it? if it's anywhere on the side of the barrel it might be visible when the rifle is assembled, and I would guess most guys don't want that.

Ovrmydeadbdy · 04-04-2014, 12:11 AM

Originally Posted by the Ranger

where would you have them mark it? if it's anywhere on the side of the barrel it might be visible when the rifle is assembled, and I would guess most guys don't want that.

Any craftsman proud of his work usually marks his work.

**WYcoyote** · 04-04-2014, 08:26 PM

Originally Posted by Ovrmydeadbdy

Any craftsman proud of his work usually marks his work.

That's what I was afraid of.

**foxx** · 04-04-2014, 09:10 PM

Originally Posted by WYcoyote

That's what I was afraid of.

WYcoyote, I truly do not think you have to be concerned about McGowen's quality or pride in their craftsmanship. I have never heard anyone question that. They enjoy an excellent reputation, just as CBI, Shilen, Brux, Douglas and others in their price range do. Same for Apache.

**McGowenRifle** · 04-09-2014, 04:46 PM

Originally Posted by Ovrmydeadbdy

Any craftsman proud of his work usually marks his work.

Guys, there have been some question about us marking the barrels. We used to mark them with McGowen Precision Barrels, the cartridge, twist rate and even the month/year of manufacture when we had our laser engraver. Unfortunately we do not have that in the shop anymore, we're using a manual engraver now. I'll speak with the person in house who does the engraving and have her work out something in order to put the name there. We are proud of our quality and aren't shy about letting everyone know that we made it.

82boy · 04-03-2014, 04:39 PM

Originally Posted by Ovrmydeadbdy

My Mcgowen barrel arrived yesterday! The sad thing is its now at the gun smith and they said possibly 2 week turnaround because of all the business they have receiving! This sucks! There was no marking on the barrel saying it was from Mcgowen though.....does anyone know why they don't mark their barrels?

Every McGowan barrel I have ever seen is marked.

**WYcoyote** · 04-03-2014, 09:26 PM

Mine isn't marked either. Just the chambering (300 Win Mag) and the number 10 in parenthesis which I'm sure is the pitch in inches.
It ended up on the bolt handle side of the rifle upside down.
I recieved the barrel in Jan. this year so it's fairly current.

82boy · 04-04-2014, 10:13 AM

[QUOTE=WYcoyote;254566]Just the chambering (300 Win Mag) and the number 10 in parenthesis which I'm sure is the pitch in inches. QUOTE]

That (10) is the twist rate of the barrel. it is a 1 in 10 twist.

**WYcoyote** · 04-04-2014, 08:31 PM

[QUOTE=82boy;254654]

Originally Posted by WYcoyote

Just the chambering (300 Win Mag) and the number 10 in parenthesis which I'm sure is the pitch in inches. QUOTE]

That (10) is the twist rate of the barrel. it is a 1 in 10 twist.

Mistyped pitch for twist.
Good catch figuring that out.

**Apache** · 04-04-2014, 08:45 PM

I'm VERY proud of my work and the ONLY marks on my barrels are on the chamber end with the twist and chambering info.....that is it. There is no worry if the markings are going to line up properly with the stock that way. If I had the complete rifle I could mark it properly.....but then that would do away with prefit convenience.