Just a quick update. Received word today that the new lot (250) of cases have been shipped. They credited me for the shipping cost I incurred sending the other batch back and assured me the new batch was inspected for proper sizing and not undersized as the last batch was. They thanked me for bringing this to their attention to help them better their product and customer satisfaction.
I'll have to say that, at this point, their customer service has been excellent and prompt. If the new batch measures out right, I will use them again and recommend them based on my dealings with them.
Bookmarks