Just wanted to drop in and give everyone a heads up on Bushnell's customer service lately.
First up, they are no longer responding to email/contact us messages, they want you to call in.
Second, good luck getting through to talk to someone on the phone. Their system has a call back feature to call you back in the order you called. Problem is that with so many people trying to call in the que gets full really fast and they give you a message to try calling back later.
Third... anything"extra" that is included with their scopes is no longer covered with the "bullet proof" warranty. So your SOL if there is a problem just opening up the box!

I can't begin to tell you all just how disappointed I am with the company. They used to ALWAYS have really good customer service and stood by their products. Not so much any more. They are understaffed and they don't seem to G.A.S.! It is a shame that another good company goes down the drain.