Happy February!
We want to take this opportunity before things get absolutely crazy to share the protocol for contacting those that have placed orders for the SSK-50 and those on the waiting list. We published this in the Fall publication of One Good Shot but some may have not had the opportunity to see or read it.
1) Orders in place will be filled first by order date and number. The initial price at time of order will be honored.
2) If a customer with an order in place wants to add a frame, he will be allowed to do so after the initial 373 orders are filled so starting with number 374 and so on. Those new orders will be at the "new" price which has not yet been finalized.
3) We will then start the call back list.
4) When the factory announces the first shipment to HausOfArms, we will begin the arduous task of contacting ONLY that number of customers.
We will ask the fo llowing with each call:
a) payment if not already made
b) current FFL copy
c) whether you would like to add an additional frame. We are adding this option as a reward for patience but after existing orders so as to not jump in front of anyone else with a placed order, and only one frame may be added.
NOTE: WE WILL ONLY BE CONTACTING PEOPLE AS WE RECEIVE CONFIRMED TRACKING FROM SSK.
5) With each shipment moving forward, we will be contacting that number of customers for that number of frames being shipped until all the initial orders are executed.
6) As we start through the call back list, new pricing will apply. The same method will be applied to initiate the phone calls based on confirmed units shipped by SSK.
7) We have several requests of YOU as we navigate this process:
a) PLEASE DO NOT CALL OR ASK WHERE YOU ARE ON THE LIST. THIS WILL ONLY SLOW THE PROCESS.
b) PLEASE DON'T ASK HOW MANY FRAMES WILL SHIP PER MONTH. THIS PART OF PRODUCTION IS YET TO BE DETERMINED, BUT I EXPECT PRODUCTION TO RAMP UP AS WE GET FURTHER INTO THE PROCESS.
c) PLEASE DON'T ASK TO CHANGE YOUR EXISTING ORDER OR TO SEND THE FFL AS THIS, TOO, WILL SLOW THE OVERALL PROCESS. PLEASE WAIT TILL WE CALL YOU.
d) WHEN YOU GET THE CALL, VM, EMAIL OR TEXT, PLEASE RESPOND QUICKLY EVEN IF IT IS TO TELL US YOU HAVE GONE IN ANOTHER DIRECTION.
e) OUR PHONES WILL BE VERY BUSY. IF AT ALL POSSIBLE, PLEASE PLACE NON-SSK50 ORDERS ONLINE. IF YOU NEED ASSISTANCE, PLEASE LEAVE A MESSAGE AND WE'LL GET BACK T O YOU ASAP.
SSK50 Update!
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Originally Posted by Mjshell
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