Dealership: “My name is ********, the Owner of ***** Kia. I am sending you this email because we are in need of some KIA Sedona' s. Over the last few weeks our pre owned Sedona inventory has been completely depleted. Therefore, we are reaching out to our current customers before using auction resources to acquire these vehicles. We would rather pay you more than go to the auction and gamble on unknown vehicles. In addition, factory backed interest rates are at an all time low and factory backed incentives at an all time high!”


Me: “It will cost you more than it cost me.....”

Dealership: “Do you have some available time to explore some options?”

Me: “Make me an offer I can't refuse. My wife loves the van and I'd have to be able to talk her into it.”

Dealership: “We would really need to have eyes on the vehicle and have you pick out the replacement. Once that has been accomplished, we could make that offer. We could set an appointment with one of our specialist to minimize your time here at the dealership. As I stated in my original email, we would rather give you the money than at auction.”

Me:

1. You have a need, not me…
2. We're happy with the van…
3. you want me to drive 2hrs round trip to meet with you…
4. Vehicle has just barely made it to the first oil change... not even a year old
5. I'd have to recoup what I've paid into it already
6. You'd have to beat my current interest rate
7. Your inventory is not my problem as we are not currently in the market for another vehicle

So, you want me to find and spend my time driving to Wilmington because you want our vehicle back to make money off it a second time and don't have a deal good enough to interest me in coming down there?

I think we'll keep the van...


Dealership: My intention wasn't to offend you. I've reached out to a number of our customers to try and create a win, win situation. I am pleased that you are happy with your vehicle. We are very happy that you are part of the ******* Kia family and thank you for your business.