I've wanted to buy one of the model 12 series for some time. Unfortunately I could not find one anywhere. Eventually I figured out that Bud's Gun Shop carries them but by then I was more than a little miffed with Savage.

I tried contacting them perhaps seven or eight times. I called several times. I e-mailed them asking for help. I even sent a couple letters snail mail. No response ever.

I finally decided to buy a Ruger.

Is this typical of Savage customer service?