Rough finish/tool marks inside my new barrel

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11-01-2018, 06:52 PM
JeepsAndGuns

Rough finish/tool marks inside my new barrel

Trying to figure out if I should contact the manufacturer of my new barrel or am I picking at nits? I know the surface finish inside a barrel sometimes does, but sometimes does not effect how it shoots. I have had (and seen) some barrels with a very rough looking bore shoot very good groups.
However I just spent a lot of money on a new barrel and looking at the bore, I am a little disappointed. It looks like it may have been rifled with a bad/dull/damaged button. I will pretty much let the pictures do the talking.

https://farm2.staticflickr.com/1948/...8f5c1451b0.jpg

https://farm2.staticflickr.com/1949/...57afe6323a.jpg

https://farm2.staticflickr.com/1968/...b4431ba034.jpg

https://farm2.staticflickr.com/1973/...8813038882.jpg

https://farm2.staticflickr.com/1920/...5e216011ca.jpg

Now if this was the first barrel I had ever bought from them, I might write it off as "this is the quality of their barrel", or it just needs some breaking in. However this barrel has been nitrated so the bore is kinda almost "set in stone" so to speak, as it will probably wear very little to none, so the marks will probably never get smoothed over.
But the main reason I bring this up is that this is my 3rd barrel from the same company and the first two I got were nothing like this. The surface finish and land/groove were all perfect on them. One is a bare stainless, and the other is a CM that was nitrated (purchased from them with the nitrating already done).
Here are a representative picture of those. (all 3 of these barrels are 5R rifled)

The SS barrel:

https://farm2.staticflickr.com/1977/...052c7b3488.jpg

The nitrated barrel:

https://farm2.staticflickr.com/1946/...3ca9d31ec5.jpg

So after seeing the quality of the first two, you can probably see why I am a little disappointed on the 3rd one. After all was said and done, I have a little under $600 in this barrel (pre fit, threaded muzzle, nitrating, cryo, etc..)
Just looking for some opinions of weather I am just nit picking, or do I have a legitimate *****.
11-01-2018, 09:04 PM
sharpshooter

That looks like shit, I'd send it back.
11-01-2018, 09:17 PM
Robinhood

'Nough said.
11-01-2018, 09:19 PM
Texas10

Send it back and simply say that it failed an incoming Quality Control Inspection. Please replace asap.
11-01-2018, 09:24 PM
celltech

May I ask what company this is?
11-02-2018, 12:20 PM
JeepsAndGuns

Quote:

Originally Posted by celltech

May I ask what company this is?

I am not going to post the name of the company as I am not the type to bash someone for a mistake. I will always give them the benefit of the doubt and a chance to make it right. So I will refrain of posting their name until I contact them with my issue and concerns.
11-03-2018, 09:43 AM
jpx2rk

Your aftermarket barrel kinda reminded me of my factory savage barrels on my 2 FV12's before I even took 'em to the range.
11-03-2018, 06:10 PM
eddiesindian

Not good. Trust your gut. Send it back
11-04-2018, 10:05 AM
JeepsAndGuns

Just sent a email to them this morning with pictures of the bore and the other two barrels I have from them as well. Will see what they say. Will update when I hear back from them.
11-12-2018, 01:46 PM
JeepsAndGuns

Well a week with no email response. So I just called them and they are emailing me a shipping label to send it back.
Will update as I get new info.
11-12-2018, 02:08 PM
celltech

Quote:

Originally Posted by JeepsAndGuns

Well a week with no email response. So I just called them and they are emailing me a shipping label to send it back.
Will update as I get new info.

I am guessing they will reply "the threads are cut to spec". :p Are you ready to get back on this ride again or just want your money back?
11-13-2018, 01:40 PM
JeepsAndGuns

Quote:

Originally Posted by celltech

I am guessing they will reply "the threads are cut to spec". :p Are you ready to get back on this ride again or just want your money back?

The threads are fine, it is the bore that is the issue.
11-20-2018, 02:06 PM
JeepsAndGuns

Well just heard from the manufacturer and they agreed that it was not right. He said he looked back in his records and the blank it was made from was about a year old and the button was at the end of it's life.
The good: they are going to remake the barrel asap.
The bad: they said they no longer offer nitride.
So they are giving me a $100 coupon towards my next barrel. I would have rather had nitride, but oh well. At least I will have the barrel and be able to put this rifle together.
11-20-2018, 10:28 PM
sharpshooter

I'd tell them to give you a $100 coupon for ammo.
11-23-2018, 03:37 PM
JeepsAndGuns

Quote:

Originally Posted by sharpshooter

I'd tell them to give you a $100 coupon for ammo.

I wish, but I do not think they are set up for that. The $100 refund is what they charged for the nitride, since they no longer offer it. (I would have rather had the nitride than the refund)
The guy said the company they were having do it was taking way to long to do it. So maybe it won't take 2 months to get a replacement barrel like it did for the one I just sent back (it was a replacement for one that was threaded wrong)
Maybe the third time is the charm?

Now I just need to figure out what to use the coupon for. I don't really have a immediate need for another barrel for anything.
11-23-2018, 05:09 PM
Dennis

There has been many conversations about "Nitride"! Pro's & Con's!

Maybe "sharpshooter" has a little input on this subject?
11-27-2018, 07:45 PM
tallsdyotehunter

Hows does the nitride work, sounds really slick any info on people who still do it
02-06-2019, 01:37 PM
JeepsAndGuns

Well, 3 months and I finally have the replacement barrel. I checked it and it appears to finally be ok. The threads fit the receiver good, and the rifling looks good.

So lets see. I originally placed my order and paid for it in full on 8-10-17. Took nine months to get the barrel. Then this was discovered:
http://www.savageshooters.com/showth...rilled-crooked
Turns out the threads on the barrel were undersized. Had to send the barrel and receiver to a gunsmith a pay them to figure it out.
Then several months to get the replacement barrel, which was the one in this thread.
Send it back and they start making me a new one, but in the mean time, they stop offering nitride, so my new new barrel is not going to have the service I paid for, but that's ok, we will refund you what you paid for the service in the form of a coupon for $100 (what I paid for nitriding) off your next barrel purchase.
I'm really not sure I want to purchase another barrel from them.
02-06-2019, 02:27 PM
J.Baker

If it's transferable, you could always sell that $100 coupon for $75 in the classifieds. At least you'd get 3/4 of your money back on it and not have to worry about dealing with them again.
02-07-2019, 11:57 AM
PhilC

I would not accept a coupon as a refund unless I could spend it anywhere I choose to just like a $100 bill.
02-07-2019, 05:30 PM
NicfromAlabama

So, they're forcing you to buy another barrel to use the coupon? Nah, that's BS. They should have refunded you the $100.
02-07-2019, 10:46 PM
sharpshooter

A coupon is basically the same as nothing. 90% of coupons and discount certificates never get redeemed. But ,"Hey, if anyone needs a discount on a turd, I got a coupon.....";)
02-08-2019, 08:07 AM
Robinhood

Quote:

Originally Posted by sharpshooter

A coupon is basically the same as nothing. 90% of coupons and discount certificates never get redeemed. But ,"Hey, if anyone needs a discount on a turd, I got a coupon.....";)

Got any pics?
02-08-2019, 01:07 PM
sharpshooter

Of the coupon, or the turd?
02-08-2019, 01:18 PM
JeepsAndGuns

Quote:

Originally Posted by NicfromAlabama

So, they're forcing you to buy another barrel to use the coupon? Nah, that's BS. They should have refunded you the $100.

Pretty much, but they did not straight out say they will not refund the money.
I think I am going to send a lengthy email to the CS guy explaining my situation and unhappiness, and how I do not have any plans to buy another barrel any time soon, and chances are, when I do buy another barrel, it will not be from them.
02-11-2019, 08:09 AM
Dennis

Quote:

Originally Posted by JeepsAndGuns

Pretty much, but they did not straight out say they will not refund the money.
I think I am going to send a lengthy email to the CS guy explaining my situation and unhappiness, and how I do not have any plans to buy another barrel any time soon, and chances are, when I do buy another barrel, it will not be from them.

This may be how you feel about them, but they are working with you. If you tell them you will never buy another barrel from them after they did make an attempt to make you happy, then reply as per your statement above, don't expect much help from them now or in the future.

Quote:

Well just heard from the manufacturer and they agreed that it was not right. He said he looked back in his records and the blank it was made from was about a year old and the button was at the end of it's life.
The good: they are going to remake the barrel asap.
The bad: they said they no longer offer nitride.
So they are giving me a $100 coupon towards my next barrel. I would have rather had nitride, but oh well. At least I will have the barrel and be able to put this rifle together.

Mistakes are made daily by "all" companies. It's how they take care of the mistake is what matters. Some would not give you the time of day!

Every company policies are different. Having a company who admits a mistake is a huge asset. I have dealt with most of them throughout the years. It might not be what I "exactly" wanted, but I have not lost any money in the situation.

Thank kindly for their services, you don't know what the future might bring you.

Respectfully,
Dennis
02-11-2019, 01:42 PM
JeepsAndGuns

Quote:

Originally Posted by Dennis

reply as per your statement above, don't expect much help from them now or in the future.

Well if they refuse to help, then they are not a company I need/want to do business with then. What is to say something like this will not happen again.

Quote:

Originally Posted by Dennis

but I have not lost any money in the situation.

That's one of the things. I do not have a need for any new barrel at the moment, and do not see a need anytime in the near future for one either. So I will be losing $100 unless I buy a barrel I do not need. I am not going to spend $300-$400 to save $100. Some people $100 might not be much, but to other people, like me, it is. How long do you think the "coupon" will be good for? What happens if it is 5 years or 10 years until I need another barrel? Think it will still be good? However unlikely, what happens if they go out of business before I get a chance to use the coupon? It could happen.

Another thing that irks me a little about it, is they state on their site that all of their blanks are checked with a bore scope. So I either call BS on that statement, or the guy using it was blind. I could see the slight roughness with my naked eye looking down the bore, and feel it pushing a patch down the bore, that's why I broke out my bore cam. It should have never made it past their CS inspection.
02-11-2019, 10:52 PM
Savage170

J&G what device are you using to bore scope?
02-12-2019, 01:11 PM
JeepsAndGuns

Quote:

Originally Posted by Savage170

J&G what device are you using to bore scope?

I have a lyman digital bore scope.
04-22-2019, 09:32 PM
Bigfoot

I hope you did not indicate you would not buy from them again, that takes away the incentive for them to be decent and do what is right. You should demand a refund if they want to keep you as a customer and for crying out loud tell the rest of us the name of this outfit so we can avoid them like that turd that Sharpshooter has for sale. After you get the refund tell them how you really feel.