Sportsman Guide = Terrible customer service

I had a terrible transaction with Sportsman Guide recently. I purchased 2 trail cameras and a scope cover and the tracking they sent me showed the items were held up at a FEDEX location in Greenfield Indiana. I called them on 4 different occasions using a total of 1 hour 45 minutes of my time in an attempt to solve the issue. Customer service gave me a different story each time.. It was almost hilarious at the end, so I filed a dispute with my credit card company. One and done with Sportsman Guide...