Kudos to Savage Arms

[TXCOONDOG]

Called Savage today and explain that I'm have feeding issues (BTVS MK II) with my five round mag.


I explain that I purchased a ten round mag which works great (over 300 plus rounds) and I would pay the cost difference for a ten over the five rounder. Savage said that they would send me another 10 round mag out this week (under warranty) at no additional cost!

[GaCop]

Glad to hear they took care of you.

[bigcheese920]

Glad everything worked out for you! Savage definitely tries to please there customers a lot more than most companies.

[PeterRocco]

Great to Hear That.
pete

[Bang]

Tuesday this week I phoned Savage and told how my FV SR was failing to extract sometimes. He asked if there was a burr in the chamber and I said I didn't see any. He second-day mailed all three front-end pieces to me when all I asked for was another spring that I planned to install over the first, doubling the tension on the extractor. As it turned out, upon more closely examining the chamber using a jeweler's loupe, there was a burr, which I removed with some 400. Savage CS went the extra mile on my request.

[Willy]

Now, if Savage would only go even half the extra mile for disgruntled B Mag owners....

[Hotolds442]

And jeers to them for taking the parts finder down during their little mini-vacation.